Starting May 25th
New look coming to eStatements and Loan Bills
Beginning Wednesday, May 25, our eStatements and Loan Bills will display as PDFs. They will look just like the paper documents you would receive in the mail and can be saved in PDF format to your computer.
If you would like to retain any documents older than 13 months, please print or save them before we switch to this new format.
When the new PDF format begins, we will automatically retain the past 13 months of your eStatements and Loan Bills in PDF format. eStatements and Loan Bills issued after the change will be added to your list of available PDF documents.
When accessing eDocuments for the first time after the changeover, you will be asked to accept new disclosures. You will also find you can select electronic or paper delivery for each of your accounts.
We believe this new format will make it easier to read, print, and save documents. If you have any questions, please call Client Services at (508) 820-4000.