It was a beautiful day to celebrate Spring at the Natick Community Farm’s Spring Spectacular.
We have updated our online bill payment system
Our updated bill payment system is now active – we thank you for your patience during this update.
The first time you log in
When you select the Pay My Bills tab, you will notice a new user interface.
- Confirm Payee Information. Before paying any bills, we recommend that you confirm the accuracy of your Payee Information, including delivery dates.
- Re-enroll in eBills. If you have been receiving eBills, you will need to re-enroll through Pay My Bills to continue receiving eBills. In most cases, the re-enrollment process will only require that you select the payee and enter identifying information.
- New funding date. Money will be deducted from your account when a bill is actually paid by the bank (typically the “deliver by” date), rather than when it is scheduled for payment. This means your current balance will not reflect payments that have been scheduled but not delivered to the payee.
What’s New
New features included in our bill payment system update are:
- More flexibility in scheduling options
- Alerts and enhanced fraud monitoring to protect you from unauthorized payments.
- Enhanced eBills
- New payment scheduling options that interact with your eBills
- Group payees into categories you create
- Schedule payment reminders with the option to receive email notices
- And more
For more information, please contact Client Services at (508) 820-4000.
Inducting athletes into Natick’s Hall of Fame
Members of the MutualOne Bank team were in attendance at the Class of 2017’s induction ceremony into the Natick Athletic Hall of Fame. We were happy to help sponsor this year’s ceremony which honored Natick High School graduates for their athletic achievements.
Employees of the Month – April 2017
Congratulations to Senior Personal Banker Colm Hamill in our Concord Street, Framingham office and BSA Specialist Melissa Roberts of the Compliance Department on their selection as this month’s Employees of the Month.
Colm was selected for his outstanding customer service. Melissa was selected for her ability to review and analyze information, as well as her mentoring skills.
Celebrating Earth Day with the Annual Charles River cleanup
Our team joined the 300+ volunteers participating in the Annual Earth Day Charles River Cleanup, focusing on the area of the Charles River running through Natick. Enjoying the beauty and wildlife along the Charles River, was a nice bonus.
Welcome to our new website
Our new site features a new layout, new navigation and a responsive format that allows visitors to view the full website on any device – computer, tablet, or mobile phone – adjusting to fit the size of your screen!
As with any renovation project, we have made some big changes – including moving the Online Banking login to the right of the screen.
We’d love to hear what you think! Share your feedback on our new site through our comment form.
