As of January 13, 2026
We strive to make our website accessible for everyone.
MutualOne Bank is committed to providing a fully accessible website experience for all users of all abilities, including those who rely on assistive technologies like screen readers, screen enlargement software, and alternative keyboard input devices to navigate the web.
Ongoing Efforts to Ensure Accessibility
We follow Web Content Accessibility Guidelines (WCAG_ 2.1 AA) as our guiding principle for determining accessibility. These are internationally agreed-upon standards that cover a wide range of recommendations and best practices for making content useable. As we add new pages and functionality to our website, all designs, code, and content entry practices are checked against these standards.
Website accessibility is an ongoing process. We continually test content and features, and remediate any accessibility issues to ensure we meet or exceed the standards. Testing of our website is performed by our team members using industry-standard tools, color contrast analyzers, keyboard-only navigation techniques, and readability tests.
Accessibility Features On Our Website
The following is a list of items we have included in our website to improve its accessibility:
- Our brand colors were intentionally selected for color contrast and meet AA requirements, even for small text.
- All images and other non-text elements have appropriate alternative text associated with them.
- Users may zoom in up to 200% without losing content or functionality.
Where We’re Improving
In our efforts to bring our website up to standard, we are targeting the following areas:
- Replacing pdfs with screenreader friendly web pages
- Updating and adding alternative text
- Review hidden ARIA labels
- Improving links within navigation
- Reviewing other identified issues
This is part of our broader effort to make everyone’s experience a welcoming and enjoyable one.
Please note that while we make every effort to provide information accessible for all users, we cannot guarantee the accessibility of third party websites to which we may link.
Accessibility Support Contact
We welcome comments, questions, and feedback on our website. If you are using assistive technologies and are having difficulty using our website, please email info@stevethebikeguy or give us a call at 508-251-9737. We will do our best to assist you and resolve issues.MutualOne Bank
160 Cochituate Road
Framingham, MA 01701
clientservices@mutualone.com (please note: email is not secure).
508-820-4010