Updated January 13, 2026
MutualOne Bank is committed to protecting your privacy when you visit our website, mutualone.com. This Privacy and Cookie Usage Statement explains how we collect, use, and safeguard your information. We may update this Privacy and Cookie Usage Statement from time to time. Any changes will be posted on this page with an updated effective date.
Information We Collect
When you visit our website, we may collect:
- Personal Information: Information you provide voluntarily via online forms (such as name, email address, phone number, or account information).
- Non-Personal Information: Data such as your IP address, browser type, device type, and pages visited, collected automatically through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Provide products and services you request.
- Respond to inquiries and improve our website’s functionality.
- Enhance security and protect against fraud.
- Comply with legal and regulatory requirements.
We do not sell or share your personal information with third parties for marketing purposes.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
Security
We use administrative, technical, and physical safeguards to protect your information. However, no method of online transmission is 100% secure.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect information from children.
Questions?
We’re here to help! If you have questions about these Terms & Conditions, please reach out to us directly.
MutualOne Bank
160 Cochituate Road
Framingham, MA 01701
clientservices@mutualone.com (please note: email is not secure).
508-820-4010