Updated January 13, 2026
MutualOne Bank is committed to protecting your privacy when you visit our website, mutualone.com. This Privacy and Cookie Usage Statement explains how we collect, use, and safeguard your information. We may update this Privacy and Cookie Usage Statement from time to time. Any changes will be posted on this page with an updated effective date.
Information We Collect
When you visit our website, we may collect:
- Personal Information: Information you provide voluntarily via online forms (such as name, email address, phone number, or account information).
- Non-Personal Information: Data such as your IP address, browser type, device type, and pages visited, collected automatically through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Provide products and services you request.
- Respond to inquiries and improve our website’s functionality.
- Enhance security and protect against fraud.
- Comply with legal and regulatory requirements.
We do not sell or share your personal information with third parties for marketing purposes.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
Security
We use administrative, technical, and physical safeguards to protect your information. However, no method of online transmission is 100% secure.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect information from children.
Cookies and Tracking Technologies
Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.
How do we use cookies?
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.
The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.
Types of cookies we use
Manage cookie preferences
You can modify your cookie settings anytime by clicking the ‘Consent Preferences’ button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies.Cookie Policy generated by CookieYes – Cookie Policy Generator
Questions?
We’re here to help! If you have questions about these Terms & Conditions, please reach out to us directly.
MutualOne Bank
160 Cochituate Road
Framingham, MA 01701
clientservices@mutualone.com (please note: email is not secure).
508-820-4010