College days are a time to discover your career interests, forge lifelong friendships, and enjoy new and exciting experiences. For Ami Joseph and Isaac Edry, it was a time for a career-defining experience that would change their lives forever.
While attending Northeastern University in 1988 the two business majors started a small moving company with an original goal of paying their tuition but that original goal changed quickly over time.
By the time they sat through their commencement ceremony they both knew that they could accomplish so much more and over the next 35 years that is exactly what they did.
Today, Isaac’s Moving and Storage based in Stoughton, MA, has grown into one of the largest full-service national and international moving and storage companies in the United States with five locations around the country.
The importance of building solid relationships
When asked about the key to the company’s success, Joseph sums it up in one word: relationships.
“We move people all over the country and all over the world, so we must have trusted partners around the globe to help us provide the most professional moving services possible” added Joseph. “In Germany, for example, Isaacs Moving has a long-standing partner who can help take care of our clients relocating there and we reciprocate that service to their clients who are moving to the United States. This can only be possible through close relationships with these partners.”
A trusted banking relationship
Joseph believes there is one relationship that’s especially critical to the success of their business: their relationship with the bank.
“Our bank is essentially an extension of our business,” he shares. “You can’t succeed without a great bank and banking isn’t just about looking at numbers and loans; it’s knowing the ins and outs of how each business operates.”
Joseph emphasized, “The first thing I do is take our banker for a tour of our warehouse facility so they can see our equipment and how important it is in the success of our business,” he adds. “It’s so important because at the end of the day when you need a loan quickly for equipment or another purpose, your banker can understand the difference it makes to the financial welfare of the business.”
The benefit of Mutual respect and goals
That was one of the reasons the company has been a loyal MutualOne customer for the past decade. “Our [MutualOne] banker is here all the time. He understands our business and advocates with the bank’s loan committee to help us get the credit we need.”
Before coming to MutualOne, the company banked with other community banks but noticed a distinct difference with MutualOne.
“They are just so proactive in their approach,” Joseph shares. “They don’t wait for us to ask for things; they come to us – whether it’s a PPP loan during the pandemic or a savings account with higher yields. They’re always there for us.”
To learn more about Isaac’s Moving & Storage, visit isaacsmoving.com.