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MutualOne Bank Promotes Pia Cordes

Dr. Kristin Carvalho, Chief Executive Officer of MutualOne Bank, has announced the promotion of Pia Cordes to Vice President, Project & Core Banking Manager.

Cordes joined the Bank in 2018 and, prior to her promotion, served as Assistant Vice President, Project and Core Bank Manager. Her new responsibilities include overseeing strategic projects and interacting with key stakeholders by delegating during the project life cycle. She also plays a critical role in maintaining a strong and active relationship with the Bank’s core provider, to facilitate ongoing collaboration, product acquisition, and support, as well as process improvements.

As a member of the Massachusetts Banker Association’s Steering Committee, Cordes works to empower the next generation of leaders in the banking industry.

MutualOne Bank Welcomes Brito to Bank Team

Dr. Kristin Carvalho, President and Chief Executive Officer of MutualOne Bank, has announced the hiring of Gicelle Brito as Vice President, Market Area Commercial Loan Officer.

With extensive experience supporting local businesses and fostering local growth, Brito brings over 15 years of experience to the Bank’s commercial lending team. Before joining MutualOne Bank, she served as Vice President, Commercial Loan Officer at Northern Bank. She holds a bachelor’s degree in business and marketing from Fitchburg State University.

Outside of work, Brito continues to support the community through civic engagement, which includes volunteering as a camp committee member for the Greater Boston YMCA and serving on the Hudson Business Association. Additionally, she is currently involved with Habitat for Humanity Greater Lowell, where she serves as a board member, chair of the golf committee, and a member of the gala committee.

Important Information About Federal Payments

Effective September 30, 2025, the Federal Government will discontinue the use of paper checks, and instead will make all payments to individuals and businesses electronically only. According to the U.S. Department of the Treasury, the goal of this change is to improve the security of payments and avoid check fraud.

Customers receiving paper checks from the Government, which may include Social Security payments, veterans benefits or other Federal benefits, can enroll in Direct Deposit, which allows the payment to be deposited directly into your MutualOne Bank checking or savings account. 

To enroll, use one of the following options:

You will need your account number as well as the Bank’s Routing Number: 211371816. 

If you have any questions, or need assistance setting up Direct Deposit, please contact Client Services at (508) 820-4010, or visit one of our offices in Natick or Framingham.

Rivers to Promoted to Vice President, Director of Human Resources & Clerk of MutualOne Bank

Dr. Kristin Carvalho, President and Chief Executive Officer of MutualOne Bank, has announced the promotion of Michelle Rivers to Vice President, Director of Human Resources and Clerk of MutualOne Bank.

Rivers joined the team in 2016, most recently serving as Vice President and Human Resources Officer, overseeing all aspects of the Human Resources strategies and functions of the Bank.

She holds a master’s degree in human resource management from the New England College of Business, as well as a bachelor’s degree in business management and an associate degree in business from Dean College. Rivers also received her paralegal certification from Northeastern University and is a certified Professional in Human Resources (PHR).

Morrissey Graduates from New England School for Financial Studies

MutualOne Bank’s team member Dominique Morrissey graduated from the New England School for Financial Studies.

New England School for Financial Studies is a two-year program designed to equip banking professionals with the tools and skills necessary to effectively manage their banks in today’s evolving industry. Students engage in lectures and case studies covering a range of topics, including operations and retail bank marketing.

Dominique graduated with honors and was recognized as the second-highest-performing student in her class.

Congratulations on graduating, Dominique, and all of your accomplishments!

MutualOne Bank Recognized as a 2025 Corporate Impact Partner

MutualOne Bank’s President & CEO, Dr. Kristin Carvalho, recently accepted the 2025 Corporate Impact Partner Award on behalf of the MutualOne Charitable Foundation at the Framingham Adult English as a Second Language’s (FAESL) 40th Anniversary Celebration.

Since 2016, the Bank has supported FAESL’s efforts, which has allowed the organization to expand its free adult basic education classes, acquire Chromebooks, and launch its online program.

Established in 1998, the MutualOne Charitable Foundation supports charitable, educational, and civic initiatives that benefit and improve the lives of individuals residing in Framingham, Natick, and surrounding communities.

(L to R) Kevin O’Connor, Ph.D., Executive Director of Framingham Adult English as a Second Language; Dr. Kristin Carvalho, MutualOne Bank President & CEO; Yves Munyankindi, Assistant Vice President, Branch Manager, Foundation Administrator.

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